Customers or clients are crucial for any business. No business can thrive without customers. Imagine situations outside banks or an electricity bill payment counter with long queues. These customers, often standing in long queues causes commotion and dissatisfaction amongst customers. However, missing a payment of a bill is not desirable. Hence standing in the queue and paying it is of utmost importance. However, to manage these queues to give satisfaction to one’s customers is called queue management.

There are various kinds of queues – structured queues and unstructured queues. Structured queues are the ones found outside supermarkets or outside airports where the queue is formed in a predictable manner. The unstructured queues are formed by people from different locations gathered in the queue waiting area, like the queue outside an ATM or taxi queues. There is yet again a third kind of queue called the mobile queue. Here the customers can let the service provider know about their problem through an application in their mobile phones without physically waiting in a queue. Thus these queues in the queue waiting area are nothing but ways to measure customer flow in a structured and easy way. Knowing the number of footfall gives a better view of the business.

Queue Management

Queue management is essential for mainly two reasons: for enhanced customer satisfaction and for reduction of cost. There are many automatic queuing system that are used to count footfall in an outlet or a bank or a supermarket. They use people sensors at entrances or at waiting areas of the queue to measure the number of people and to gauge their behavior.

The automatic queuing system measures the following things : number of people entering the said place, the length of the queue, average waiting and idle time, total waiting time. Overhead detectors are used in areas where queues are long and in locations where the length of the queue cannot be gauged. Also, with advanced technological developments leading to connectivity through network, there is an increased scope of deploying queue management system centrally.

These computerized queue management systems give a more or less accurate data about the customer flow, the time of waiting, the idle time that is wasted between processes and also about the behavior and attitude of people. This in turn helps to improve the services to provide better customer satisfaction. Cost reduction is also possible through these queue management software.

To reach that stage where one has the ability to tackle safety and health issues at the workplace requires a detailed study and knowledge in the domain. The website throws open considerable information on the advanced certification in occupational health and safety at the supervisory level. As detailed on the website the outline encapsulates monitoring, compliance, inspection, skills, knowledge and the attitude required to make it in the field.

It is not an easy job learning the nuances of health and safety measures in the workplace. However, to run an organization, this basic structure must be in place to ensure that employees are safe. By being prepared with an emergency plan, the department handling advanced safety and health must follow protocol as detailed in the guidelines. Coordination among employees, guests and management must be in sync for business to function.

The attitude of an occupational health and safety professional has to be on point without any short cut methods adopted. Practical methods that ensure that the building and its members are safe are extremely necessary. Team effort also plays a vital role in the smooth functioning of any enterprise. If the infrastructure of a building for example, is not in good condition, closing up shop for a short time to tackle the problem is a necessity.

Pest control is of extremely importance in any business and more so in the hospitality sector. Should a guest or a member of the staff come across a rodent or bugs, call in a professional pest control service to tackle the menace. Alternatively, if the maintenance department has a series of professionals who have the wherewithal and the certification to do away with the pesky monsters, get the job done pronto.

By using the method detailed in the course, engaging workers through effective communication is of vital importance. This works rather well in mending bridges, negotiation and building a rapport. Conflict resolution is a basic requirement in every facet of life and rather imperative in the workplace. Given the fact that problems do manifest, it is essential to have a plan in place. To ensure that workers have the ability of working in a sterile environment, the department in the company or outsourced, must have an effective method.

The learning curve to achieving a certification entails that the professional is competent to tackle the big job of workplace safety. The detailed course stretches through a couple of days or weeks – ideal to consider.

Singapore has a friendly, open economy. The World Bank has ranked it as one of the best countries to do business. This island country and city-state also has a developed infrastructure with a firm supply chain compared to other Asian countries. The franchise industry in Singapore is transparent and well controlled with little regulatory hindrances. If they purchase a food franchise Singapore dwellers have a high chance of success because the per capita food consumption in this nation is high.

One major advantage of running a franchised business is that the business model has been tested and proven. Studies show that every year, only five percent of franchised business fail compared to thirty-five percent of non-franchised small businesses. Franchising is the perfect way of setting up a business.

Singapore is a great country to invest in since it has a globally aware and multicultural population. The population is predominantly urban, small with a low unemployment rate. This characteristic has made it one of the richest countries in Asia. Its level of per capita wealth is high and has continued to rise in the past years. Since many people are affluent, the market is less price resistant. Therefore, premium brands are likely to achieve success when running a franchising business.

The biggest expenditure in Singapore is housing, followed by food. The statistics department in this nation has revealed that Singaporeans spend the equivalent of five billion US dollars in food annually. Outlets that sell fast foods account for thirteen percent and restaurants, thirty-seven percent of the total revenue in the foods and beverages service industry. Most consumers are receptive to foreign products and services.

Singaporeans are usually keen to find franchising opportunities with foreign franchisors and they know how to deal with them. They understand the regional and domestic market very well. This country is strategically located and it, therefore, creates a good opportunity for foreign brands to partner with knowledgeable local investors.

Singaporeans are open in purchasing foreign services and products. They are loyal to brands so it is important to offer a retention scheme. They like to experiment with new products they saw or heard about. In order to get the first customers and retain them, you can promote your business with lower initial prices and then create a word of mouth campaign with your level of service and quality.

In Asia, convenience is the dominant purchase motivator. Lack of time and modern retail patterns are factors stimulating this behavioral change. Franchising businesses that ease the purchase process and offer a number of delivery channels are able to achieve success.

The fast moving world and faster growing market requires some concept with content that is attractive and straight away answers the requirement of a customer need. It should not only concentrate on customers but also with the partners and prospects of the company ensuring a successful and healthy growth in the organization. Mainly for all those E-commerce organizations, holding a POS can make a huge and visible difference in making a better business than the earlier good one.

The strategy –

The immediate phase of interaction for any customer with an E-commerce company is the website itself. The reason is it works 24/7 without making an expensive budget list like paying the staff and paying for the shop rent. Many sales turn up every hour of the day without even anyone physically staying there and even after the shops in the city are closed already. The barriers of location and schedule might completely be erased for the customers. But, for the continuous revenue generation few strategies related to digital world need to be applied. They are –

* Targeted customers needs to find the website as a solution

* Make prospective changes to concentrate on organizations quirky selling point

* Developing right methodologies to make the products and services get engaged in every important role of the company

* Make necessary improvements for the SEO such that it can give better results

* Make the design of the website as user friendly

5 ways to enhance the business progress –

For cash registers have slowed down long time ago and slowly POS has almost replaced the system, integrating this POS with the brand new E-commerce website of any company can see magic in no time. Many companies do right things at right time and even in Singapore POS also many E-commerce websites have already merged to make a difference in the business. Check these ways to improve business.

* Money is being saved for many companies for there no longer require any labour to check the online orders and match with the stock. Everything is handles within POS at the loss of nothing and with few cleanups if any error in data entry.

* To withstand the competition using the technology and marketing the products helps getting faster into the customers. New sales can be made popular by optimising the search engine

* Any pricing changes and any sort of promotions will be updated immediately with Singapore POS system

* The data needs to be consistent and it should be improved to tackle all kinds of synchronizations to operate in a structured manner

* New avenues can be explored with developing the staff and their learning skills therefore resulting in customer satisfaction

Across the globe – Many countries across the globe got the familiarity with the self service kiosk or the most commonly referred interactive kiosk. It has served many purposes across the world in meeting a variety of demands from the customer. For example, in the country like UK, thousands of Kiosks are set up to help the job seekers find the right job for them with the help of Kiosks. Another example is of the United States of America which developed a kiosk at the immigration centre which helps the visitors to register themselves as they move to US and also to register while they leave.

What kind of industries? – Also many countries has the services for the Postal favour where all the HR related matters are made available for those employees who are disconnected from their jobs for a while will be getting all the updates related to their jobs, training that are helpful for their career and can monitor the benefits available to them and maintain finances at the comfort of the nearby self service kiosk without getting struck with the main HR department of a company. In India too, Kiosks are used from making bill payments to get a movie ticket. Recent surveys showed United States and Canada hold the top places in the place of Kiosks. Companies which use the kiosks are Wal-Mart, The Home Depot, Future Shop are to name a few.

Human adaption to the Kiosk – The evolving technology has presented the computerized feature which has all the software and hardware system with a user friendly processor that helps meet a demand of the customer at an ease is what required by every customer. So there are a variety of tasks an interactive kiosk can do if designed to meet the requirement and constructed with the necessary software and hardware. To name a few are the Movie ticket, restaurant and DVD vending are the types of kiosks which are gaining much popularity in recent time and in crowded areas. Also, the construction and design of a kiosk varies from the indoor ones to that of outdoors.

Types –

Movie ticket Kiosk – Almost all the multiplex theatres in many countries have these features of movie ticket kiosk enabling the user to purchase a ticket by swiping a credit or debit card and in other cases to pick up a ticket which is already purchased through online payment. These are often called as ticket machines.

Restaurant Kiosk – It is the new method followed by many chain of restaurants to make an order sitting in the cafe / restaurant / hotel at their own comfortable table and making orders from tablet. Cashier station is available such that it can decrease the wait time for customers.

When you are passionate about good food, you might decide to open up your own restaurant. After a while, you might notice that there is market for the food you serve, in a different city, or town. You might choose set up shop there, or get into the business of establishing a food franchise in Singapore. This will mean you will give someone else the right to use your brand name, as well as to sell the same dishes as you.

In order for this to succeed, you need to make sure that the employees are well trained. This is the managers, the cooks, and your waiters and waitresses. This will ensure that the quality of food and service does not go down, and end up damaging your reputation. Start by training them at the parent restaurant, to evaluate them. Once you think they are good enough, you can deploy them to the various outlets.

If both establishments are located near each other, you may choose to use the same suppliers to provide food stuffs to both places. This way, as the owner, you will be able to inspect and trust the supplies used to cook at both places. In case they are in a different area, you can evaluate the suppliers in the new location, and give a specific list of the people they can use.

To hype your clientele for the new location, begin marketing, even before the new place opens its doors. This publicity will be good in order to guarantee a steady flow of customers in the new area. You can offer initial incentives like discounts on the house special, or offers of a free snack or drink, after eating a specific meal.

Although a franchise should sell the same products as you, you can let each restaurant come up with its own signature dish. This can be a variation of something on the menu, or something completely new. This will allow them to stay loyal to the parent company, while still being unique.

As a business owner, you have to protect your investment. Make sure you run thorough checks on the people you plan to partner with. Any terms and conditions you have should be put in writing, and looked over by a lawyer. This way, in case the new investors plan to con you, or get out of the agreement early, you do not lose any revenue. Although you might need to compromise on some matters, this does not mean having to change your work ethic, or principles.

While many businesses do recognize the criticalities of analytics and data, they fail to put the proper tools and processes in place. The failure to implement business intelligence system may be due to several factors such as lack of business ownership and governance, overdependence on conventional IT techniques and not possessing a favorable environment for proper collaboration and knowledge management.

Check out some of these best practices that you should follow for implementing a business intelligence system successfully.

Your business should have a strong presence of foundation

As far as the Business Intelligence or BI is concerned, there are two major parameters in it-governance of deploying the BI and data governance. Organizations must first understand what data are available internally and from external sources for gaining competitive advantages. They need to also appreciate what is the importance of that data with respect to decision making, developing fresh services and products, improving the business processes among others. Organizations also need to have proper clarity on how they should define the various data items and the external and internal rules applicable for capturing, storage and data processing. The governance for BI constitutes the processes and rules with respect to creating report, prioritization, usage and distribution of reports.

Use agile methods and target for delivering self-service

Even if your BI deployment is well-planned and best-supported, it may not give you the desired output if the selected methodology for development is not appropriate for the delivery of a Business Intelligence initiative. A sure shot mechanism to increase the success of a BI project is to make use of agile techniques wherever possible. The term agile means adopting a scientifically tested iterative approach with proper focus on classifying all the project elements into the tiniest possible chunks and ensuring that all these elements work in a collaborative manner. Frequent review of tangible project deliverables is a must too.

Involvement of all necessary stakeholders into a business intelligence deployment

There are some business intelligence projects that bomb at a very early stage. There are others that may reach the final stage of signoff and delivery when the management announces that they do mot fulfills their expectations. In most of the cases, the reason for such failure is due to inadequacy of involvement of the process owners or the top executives or may be from both parties. However, it is much more than simply having a set of defined requirements and a business sponsor for supporting the implementation. Implementing a BI system is also about having proper processes and relationships in place so that there is proper collaboration with the executives in a business.

Business intelligence is critical for a company to prosper. Ir may be a good idea to hire a service provider that can take care of your POS Singapore as well as BI requirements.

Microsoft Excel is the tool that helps any business in meeting the demands of data. This software program acts not only resourceful but also enhances the returns when made in the form of investments. The companies today are actually gathering various forms of data that too in larger volumes from various domains.

Why is it important?

For example, if it is an E-commerce company handling data, the data will be from various suppliers to various clients and to a variety of customers. So, how the records should be managed now? Like the transactions happened in the store to sales happened online to marketing it on the social network, it takes a very huge data to manage, that too, on a snap and a quicker pace. This work can be made easy with the Microsoft excel that many corporate professionals are being trained into. This can display the data related to finance, most importantly that which is the key to run a successful business. Any business domain can utilize this tool for functioning over the spreadsheets for a proper administration.

Course Overview –

The that starts from 9 in the morning and completes at 6 in the evening. The course fee generally depends on the course module, version and pace. The course fee for learning fast track advanced excel training is $449.40. The course is designed in 13 modules. The pre-requisite for learning this fast track course is to have knowledge on the basic and intermediate level of Microsoft Excel.

Each module helps in learning new concepts that helps moving from the basic and intermediate skills to gaining advanced conceptual knowledge. Funding is also available for learners and can be opted as per the eligibility. The funding is segmented as citizens of Singapore whose age is more than 40, more than 35 and earning less than $1900 per month, SME and Permanent resident.

Course Modules & Outcome –

The 13 modules are the sessions that lay a path on learning this advanced excel at a faster pace in a 2 day training program. The sessions 1-2-3 concentrate on formatting by customs and conditions, usage of templates and to work on databases. The sessions 4-5-6 focus on how to work on advanced filters, chart features, Pivot tables. The sessions 7-8-9 are about usage of audit tools as well as range names, Data export & import, advanced functions. The sessions 10-11-12-13 helps to gain skills on protecting worksheet, workbook merging and tracking, macro record and comments.

The objective of each module is to help learner gain hands on experience over application of this spreadsheet in their daily jobs and get required outputs. A learner can use audit tool for running or recording a macro. From basic edit to enhancing text, formatting to graphs, analysing to writing basic macros, a learner can actually play with the data.

Being practical is the key to success in many stories of hotel business. Especially while managing a hotel that is business trip destination, it is obvious that thinking, expecting and designing in the customer point of view. For example decorating the dining in an open space can bring a change to the routine hi-fi designs inside the four walled room. Whilst cooking is one great art few chefs have their say that they feel happy when they exhibit it than the routine serving. It is why few interior designers always try to incorporate simple yet game changing formulae to drag the customer’s attention.

What to do?

In a survey from the hotel management case studies, many business hotels in Singapore seen improvement than earlier with few changes they made to the looks, designs, food and beverage menu, bathroom customization and other things which a customer is looking to. Hotel for sure is a home away from home. But, then for those business trips made by many corporate teams it sure should be an office away from office too. All it is required to do is to push the creativity to another level in making new themes, designing new looks and converting that entire old venue to a new check list destination.

Being sensible and cherishable –

A customer should get a good experience that is cherishable and it comes with sensible changes that can make real good change to the customer service and future client’s relation as well. The prominent key point is keeping the transitions of indoor and outdoor as elegant and graceful as possible. In this sense it is not to make large rooms, huge decks and tech terraces. It is to bring a customer as close to nature as possible which is missing in real busy life. Changes like stone decors, wood panels, indoor waterfalls and lush green decors can calm any sort tension.

Green here, there and everywhere –

No! It is not to make green walls, green upholstery or painting green colour everywhere. It is to cut the artificial and to be eco-friendly. Sometimes cost cutting helps to bring close to nature. Also important is to be in the race of competition by being innovative. Enlarged windows for allowing natural light to pass through, constructing with maximum natural materials, and walls in green shades or a mixture, food which is locally grown, recyclable bins are to name a few.

Internet marketing or e-marketing has become widely popular nowadays thanks to its ability to advertise or market your brand or business to millions of people all over the world and reach your niche or target audience that much faster. Internet marketing allows you to advertise your product or service to a huge number of people in a matter of seconds with the simple push of a button.

What is internet marketing?

Internet, online or e-marketing is the process of using certain techniques, principles and methods to advertise or market something using any kind of medium in the electronic form or in other words the internet. Internet marketing uses platforms such as Facebook, Instagram, Twitter, LinkedIn, and even email to market, advertise and promote a brand, business or company.

It is much faster and cheaper than traditional marketing and can help you keep track of how well your brand or business is doing and tell you the areas on which you need to improve and work on.

If you need help with internet marketing there are a lot of companies or agencies that you can approach that can help you design your website, webpage or even a Facebook page to help you get started with your business ideas. All you need is to have a very clear picture of what kind of product or service you are rendering and what your business is all about.

How can internet marketing agencies help you make your website or web page better?

Apart from helping you get the obvious ‘likes’ from as many people as possible and a lot of positive comments and feedback, internet marketing Singapore agencies like Visibiliti have that extra knowledge and understanding of how to use social networking sites like Facebook to the maximum and help you get fast and maximum returns on the money spent on Facebook advertising. Here’s how –

These agencies will constantly track your target audience and find people similar to your brand or business target audience in other parts of the world and introduce your business to them. Online marketing agencies will help you stretch out your arms further and find as many potential customers as possible.

They will also help you reduce your cost per acquisition. They will help generate more tenders and inquiries from interested customers and help generate more sales from these offers.

Sales is a combination of science and art that involves both analytical and creative approaches. It is often sighted that sales is not for everyone and that only a handful of the lot possess the skill set required to sell a product. The fact however is that with appropriate sales training and development of skills, anyone can sell.

Being a good listener

The most important skill for a good salesman is not his ability to speak but his ability to listen. It is important to carefully listen to what the client is saying rather than blabbering away about your own product or service. Paying attention to your client’s words may also help you pick up some cues and insights regarding his concerns about the efficacy or quality of your product.

Ask more questions

A good salesman feeds the need of his client. He pitches a product not for its features, but for its usefulness to his customer. And he does this by asking questions! You need to forget about ‘selling’ your product and focus more on why your prospect would want to ‘buy’ it. Ask your client short open-ended questions in order to gain an insight into his thought-patterns. It’s easier to pitch a product to a client when you are aware of what exactly he expects out of it.

Be a critical thinker

Instead of following your clichéd sales pitch script that dictates step-by-step process of a sales call, you should develop an out-of-box approach. Every client is different. Modify your sales pitch style in accordance with your prospective customer, place and time. Analyze the overall situation and pitch your product accordingly.

Refrain from unnecessary details

People these days are almost always in a hurry. It’s quite frustrating when amongst the rush of things; suddenly a sales man pops in and starts rambling endlessly about his product. Keep in mind not to bog your client down with unnecessary details about the product that might not interest him at all. Keep your sales pitch short and crisp, outlining the features and benefits of the product in a precise way. A crisp and concise description almost always has a stronger impact than a long tardy seminar full of irrelevant details.

The characteristic persistence and charisma of a great sales man is what drives him to success. However, even the most seasoned sales professionals need to acquire new skills to stay abreast with the changing markets. In order to achieve this, you can participate in a sales training program that offers you a lot of sales related workshops, and brush up your skills for the next sales call.

Outsourcing is becoming a popular tend among the businesses today. The basic idea behind this is to concentrate the entire workforce and resources of the business on core operation rather than splitting it with non core operations. Outsourcing can help the company in cutting costs.

There are many benefits to the company if they outsource their non core operations.

Reduction is costs

One of the major benefits of outsourcing a non core function is reduction in costs of doing the same process in-house. If a non core operation like accounting is done in-house, it requires infrastructure, equipments and staffs to carry out the operation. But, if the same operation is outsourced none of the mentioned requirements are needed. Outsourcing can free up capital if you are relatively new business allowing you to invest in the building and expansion of the current business.

Expertise and efficiency

Another benefit of outsourcing is that you get high quality expertise on the area without actually having to spend extra on it. If you were to hire such quality experts in your business it would be a costly affair, but by using an outsourcing vendor you can get the expertise for a considerably lower investment. Since there are experts working on the operation, the efficiency of the operation also increases saving time and money. Accounting services in Singapore can be used to outsource your accounting operation in the business.

Focused work force

When you execute non core function within you business it requires a considerable number of staffs and their time to be invested in it. But when you outsource such non core operations the saved workforce and their time can be diverted in improving the core operations of the company. This helps to build the business more efficiently and run it profitably.

Risk management

Some non core functions if executed with error can have a devastating effect on the business. When you outsource such function the vendor takes responsibility of such things. The accountability is transferred effectively to the vendor and they are responsible for executing the operation efficiently.

The importance of outsourcing and its benefits to a business cannot be ignored. So when you outsource it is important to choose the right service. Accounting services are very good in Singapore and they can outsource your accounting operations. The risk reduction due to outsourcing is also a good benefit for your business.

Singapore is known to be the best commercial hub in Asia. It is ranked as the best business hub in the ASEAN [Association of Southeast Asian Nations]. This is mainly due to its well-developed, market oriented economy. There are several factors that make Singapore the most coveted city in Asia for entrepreneurs to start their business. It is mainly due to its stable government with no political hassle and lack of corruption. It has been ranked the seventh least corrupted economy. Added to these two advantages Singapore has low tax rates with the highest per capita GDP.

With these advantages Singapore also has some limitations. Low cost labor is not found in this city. Also, lease cost for office premises is also quite high along with high rates of rent for residential space. Thus often it becomes difficult for a new person in the city to start his/her business in Singapore. However, to register company in Singapore there are various consultancies that help you with all your problems and queries. They are like the one stop solution to all your problems. Hence to start a company in Singapore, these consultancies should be consulted for proper guidance and assistance.

_August_2011.jpg” width=”282″ />

To register company in Singapore one needs support in getting an entrepreneur pass, immigration issues, citizenship, employment pass to start with. These consultancy firms helps the entrepreneur in all these matters and makes his journey seamless. Along with all these it also helps the entrepreneur with his company’s tax structuring, management structure and account issues. They also help to get the right people for the company by tapping the most suitable talents in the region. They know what is needed to structure a company in Singapore , and they use their knowledge to ensure that the establishment in Singapore happens in a hassle-free manner and grows to become a big shot in the industry.

Thus Singapore provides all that is needed to start a business. It is the city meant for commercial and industrial growth and your company can be a part of that growth. It will help Singapore grow and will also grow with Singapore. To ride this growth Singapore provides all the factors necessary to start and maintain a business. Along with this it also provides the catalyst, in the form of consultancy firms, to establish one’s business without the slightest trouble. These firms make your journey in Singapore smooth by providing you with the best services.

In Europe, German is spoken in Germany, Austria, and parts of Switzerland, Holland and Sweden, making it the most widely spoken first language (mother tongue) in Europe. That means that there are more native German speakers in the European Union than there are native speakers of English, French or Spanish. For this reason alone, German is a language worth learning. Additionally, for corporations and companies, knowledge of the German language within the workforce is a very valuable asset because it contribute towards effective communication with German business partners.

Germany is Europe’s largest and strongest economy. Germany is also seen as the strongest economy in the world, although, in terms of size it is the fourth largest in the world. It is one the world’s top 5 exporters. Being such a force in the global economy, a lot of big international companies are headquartered in Germany. Doing business with German companies becomes a challenge because of the language. German’s are known to prefer to either be monolingual or learn a second language which is one of the European languages but not English. Corporate language solutions can provide specialised training for employees in organisations that do business with companies in Germany. Planning, organisation and delivery of the training can be customised according to the organisation’s needs, for employees of all levels.

Learn German in Singapore

Corporate employees are often very busy and can take out little time for other activities. Keeping this in mind, some German language schools offer blended learning solutions that provide flexibility in learning in Singapore Online materials are provided so that employees can study on their own at their convenience. The individual study can then be reinforced through private lessons with native German speakers over VoIP or phone provided by the language school. German is not very difficult to learn for English language speakers because of the similarities that they share. However, pronunciation can be difficult. So, conversational German is given a lot of attention.

Singapore has a number of reputed institutions that specialise in providing training for languages. Being a leader in global economy, Singapore has recognised the value in learning the German language, keeping in mind that Germany is one of the world’s strongest economies. Established German language schools in Singapore can offer one-on-one individual classes, small group classes (maximum 6 students), or even online classes for organisations large and small.

For those who are looking for a healthy workplace to set up their new business, Singapore can be one of the best options because of all favorable conditions. The laws and regulations are well managed in this country and it will offer you easy procedure for registration of your company whether it is a new plant or you are thinking about relocation. There are mainly two types of incorporated companies in Singapore:

1. Private Limited Companies: In this case the maximum number of shareholders cannot exceed above fifty and they follow some restrictions over transfer of shares.

2. Public Companies: In this type of companies the number of shareholders can exceed above fifty members; company is allowed to raise its capital by offering debentures as well as shares to the public.

If you are searching for a handy guide to know about basic procedure for registration of company in Singapore then you are at right place because here you will get all necessary information about this task:

  • In Singapore, Singapore incorporation services are fully computerized so you will avail quick and efficient service with less time.
  • Under all normal circumstances you can get your company registered with in one or two days.
  • There are two major tasks involved in company setup procedure at Singapore:
    i. Name approval of Company.
    ii. Registration of Company by approved name.
  • You can complete both steps easily even within a single day in Singapore due to favorable and assisting working conditions.
  • The company name is approved only if:
    > It is not reserved by anyone at before you.
    > It does not appear vulgar or obscene.
    > Your selected name does not transgress with any other trademark.
    > It is not same as any other registered local company.
  • In case, your selected name is referred to any external authority then the approval process may get delayed by few days or weeks.
  • Once the name for company gets approved and all your incorporation documents are ready, the filling process can be completed within few hours easily.
  • Papers must be properly signed by directors as well as shareholders of your company.
  • You will have to pay $300 as registration fee at office of registrar in Singapore if you are registering a Pvt. Ltd. Company.
  • You will get following document issues after registration of your company:
    > Certificate of Incorporation.
    > Business Profile of Company: it will include all major details about your firm such as name, registration number, date, principle activities, registered address, details of shareholders, details of director and secretary.
  • Once registration process is finished, now you can open a corporate bank account in any major bank of Singapore as like UOB, OCBC, DBS, Citibank, HSBC and many more.
  • After this you have to work for business licenses as well as service tax registration.

This guide includes all necessary information about Singapore incorporation services; it is really very easy to establish business in this country and there are lots of factors that contribute for ultimate growth of business.

Workplace safety and health council dictates a 5 level certificate program in order to ensure safety of the workers in workplace. The 5 levels are split across different levels of structure of the company to ensure a quality working environment. Bizsafe level 3 is one such level of certification offered by companies that specialize in training your staff in accord with the regulation put forward by the ministry man power. Workplace health safety is a specific level that deals with the workplace environment. In this article we shall look at the common tips followed in order to ensure the safety.

General precautions

In order to maintain a certain level of safety at workplace consistently, you have to take general precaution first and foremost. Making the workers aware that they are responsibility for their personal safety is important so that they do not take any unnecessary risks during work. Make sure that the procedure put forward for safety is followed correct at all times. Regular cleaning of the workplace should be arranged in order to get rid of dirty working atmosphere. Also the workplace should have emergency exits in case of any hazards that may occur. Asking for supervision is also a good habit to inculcate among the workers.

Team effort

Safety is always a team effort because one person’s negligence can cost the entire working team. So people should be aware that their individual actions can not only affect them but also their fellow workers. This wariness can go a long way in ensuring the workplace safety.


This is important in order to maintain a good working atmosphere. Educating people on the different safety measures and requirements as well putting up a list of safety tips can be very helpful. Also providing workplace safety training such as the bizSAFE level 3 can be very helpful.


Planning is an important part of ensuring workplace safety; it requires systematic analysis and workers’ feedback in order to be effective. It is also advisable to involve the workers while planning the safety measures because their insight can be very valuable and preparing the plan according to their needs can be good for the team.

Right posture

The posture while doing a physically stressful work is very important to maintain good health as well as avoiding any serious injuries due to ignorance. While climbing be advised to use both hands and while lifting a heavy object make sure that you strain your legs rather than your back. Such small tips can go long way in ensuring that you don’t get injured during work.

Every business typically focuses on results and its business strategy but what each organization must focus on is their Human Resource department. Employees in this department help the business to eventually deliver the results. They are responsible for empowering employees in the organization and are instrumental in delivering results. It is very important to look at the leadership and the employee in organization structure along with the HR department. For most effective results, it becomes important to empower the HR and ERP system is the best way to initiate this step. Listed below are some facts how SAP strengthens HR in any organization:

Recruitment – Talent acquisition team or the recruitment team is highly benefited with ERP’s recruitment module as this module helps in locating the organization wide vacant positions. Market is changing very rapidly these days and it is therefore the need of hour to ensure that the candidate recruited meets the criteria of the stated role. ERP’s recruitment module helps the recruiters match the skill set of the open position against the shortlisted profile of the potential candidate.

Employee data – Employee data is required to be maintained by every organization. This data includes information like age, gender and ethnicity. Many governments in countries run audits and check on employee information and data on random basis and from time to time to make sure that there are no hiring or firing concerns or discrimination issues. When such information is solicited, HR should be able to run the report and share with the Government personnel. ERP modules support the HR in this reporting regard.

Reporting – Reporting is an essential part of the human resource function and the ERP system helps customizing and saving reports to get the desired output. Reporting happens to be an instant feature of the SAP accounting software. HR person will not have to wait until the end of the month to generate a report.

Employee payroll and performance data – Some employee information like performance rating, pay grade, salary and leave information is needed to be checked by the employer at any point of time and ERP system keeps account of this information. HR can pull a report and customize them basis the need. Multiple types of reports like high performer data or payroll validation records or headcount numbers can be drawn directly from the system.

SAP has offered many different modules to the human resource department thus empowering and strengthening it and ensuring that the business intelligence has been embedded in its modules. Reporting, defined access levels, change of employee status, role fitments are some of the features offered by SAP making HR an essential pillar contributing to the organization’s success.

International trade is a great bridge-builder among nations. Not only that, catering to the needs of overseas customers helps companies grow by leaps and bounds. That is the reason Singapore based companies use Mandarin language for doing business with countries like Taiwan, China and Hong Kong. These companies make it a point to have employees who communicate in that language fluently. They encourage those employees who do not know the language to learn it so they can render more useful service.

If you are employed with a Singapore-based company and if you do not know the language, you can join Mandarin classes in Singapore for learning the language. If your language learning process does not proceed as per your plans, what should you do? Let us have a look.

Your options

1. The foremost point you must remember is that you should have laser-like focus for learning the language. Of course, this rule is applicable for accomplishing anything in life. If you believe that you can learn multiple languages simultaneously, you may not learn any language. So, focus on one language, learn it till you become confident of handling it and then, proceed to the next.

2. Be ready to spend time and make efforts for learning the language. Any slackness on your part will not yield the desired results. The best suggestion is to steal as much time as possible for devoting to the learning process. Never think that only if you have two or three hours of uninterrupted time daily at your disposal, you will begin the process of learning. Instead, start with 30 minutes and if you consistently stick to this short duration daily, you will find that the process of learning is amazingly smooth. You can increase the duration once you gain confidence in handling the language.

3. Aim at achievable targets. Aiming high is good but if you do not accomplish lofty goals, you will get frustrated and may quit. Instead, split your bigger goals into smaller and achievable ones. Every small success will give a boost to your motivation and you will start working harder for hastening your journey towards your bigger goal.

If you keep these points in mind and work consistently, you can learn the language quickly. In fact, the teachers in your Mandarin classes in Singapore may guide you also suitably. But your part is to keep your focus and passion to learn the language undiminished. So, remove the self-made barriers from your mind, learn Mandarin and become one of the precious employees of your company.

Food is one of the primary aspects of a hotel business, and a major attraction that brings in customers. Its always nice to feature a top item in the menu or executive set lunch in Singapore and lure customers, but a lot depends on the success of failure of that particular item. Preparing a top notch food item for the menu requires cost, and poor management will result in the budget going out of control. The damage would have been done soon before you even realized it. Therefore, its important to keep track of the items being offered, their demand, the cost required and the resulting sales. The following tips will help hotel owners from cutting down the budget on food.

Monitoring the inventory

Inventory is where the products required to cook the food are stored, and experienced hotel professionals and chefs can track the progress just by looking at the changes in the inventory. They can run a set of dishes for a certain cost and keep the costs down by using not so different variety of ingredients. Soon, it is possible to notice what dishes are doing well and which ones have hit the mark well enough. It governs the decision to introduce a new expensive dish and making sure that it has the potential to perform well. An organic and flexible strategy, methods and connections between the inventory, kitchen and the menu list can work wonders when it comes to saving some costs of food.

Making the orders

Restaurants which provide international offerings often run into some kind of issues with the exchange rates. This is particular true for the European countries where the currency holds strong. Owners can get smart when it comes to making their orders and look for direct buying options where there is no middle man involved. Bulk purchasing often gives you an advantage to buy more for less. Make sure that the ingredients ordered match well with the restaurants vision for the coming season.

Minimizing the waste

As far as the kitchen ethics go, it is important to teach every members the importance of a single piece of food product. A few grams of food wasted everyday can accumulate upto kilograms for a month and about a tons for years. Following a disciplined code is the fastest way that hotels can minimize the costs and balance their menu for profits.

A proper groundwork along with a comprehensive knowledge of the requirements for ISO 9001 certification, an organization can be certified within a period of 3 to 6 months depending on its scale of operation.

The importance of the certification for the company

The organization should have a clear understanding of what is required and the benefits associated with the certification. Implementation of quality management system into each area of business is necessary for certification. Staff members should be aware of the company objectives and the role they would play for the company to achieve the certification.

It’s necessary for a company to establish a documented Quality Management System and putting it in action, along with the policies and procedures. The documentation include organization framework, the data that need to be recorded and the person entrusted with the job, roles and responsibilities of staff members, lines of communication, and delegation of responsibilities when staff change.

Inputs from all departments would be required in order to understand Quality Management System. Defining customers for each department, e.g., end users would be the customers for a sales and marketing department whereas internal users are the customers for IT department, recording performance of each department, and identifying problem areas and taking corrective measures would be the necessary steps to ensure that the requirements are met.

The role of employees

Employees should understand the stipulation that maintaining records and keeping correct documentation are required for certification. The company needs to understand the documents required for ISO 9001 and the ones necessary to run a successful business.

Rectifying problem areas form an integral part of a successful business. Identifying the problem areas and keeping records of actions taken to rectify problems would help the company prevent it from happening in future or at least reduce the impact if they recur again.

Training and support should be in place at all stages to ensure that employees are equipped to discharge their responsibilities. Past experience of employees, education, and the training they received prior to joining the process can be used as an evaluation tool to understand their capabilities. Additional training need to be provided as and when the business evolves.

Regular quality checks and internal audits need to be carried out to ensure that the management framework is consistent with the ISO 9001 requirements. Internal auditors will ensure that employees are adhering to the quality manual and will also identify the areas that need to be addressed. Procedures should be in place to plan, conduct, and record internal audits.

An ISO 9001 certificate needs to be renewed, usually once every three years. Hence, an organization has to maintain the quality throughout their business in order to retain their certificate.

Enterprise Resource Planning, ERP, for business Information and Communications Technology, ICT, combined make for efficient and smooth workflow for your business. Information technology is the most significant force behind a virtually shrinking world. Interruption of that flow of information can literally bring businesses to a screeching halt. Businesses need experts like Hitachi to gather all the components of communication and create an implement SAP properly that makes all the parts function as one well oiled machine.

Hitachi has information and communications technologies and solutions to resolve any issue your business may have. Enterprise resource planning is all about looking at the big technology picture, then analyzing each of the separate components and getting the parts to function as one whole unit. Patched together systems are sure to cause problems eventually.

Just think of the technology hardware alone used by your business. There are hard drives, servers, routers, printers, telephones, Internet routers and more that often work independent of one another. Yet when there is an issue with a stand alone piece of hardware, you realize that it is not really standing alone.

If your Internet router is not functioning, your employees will not be able to get their email. If your wireless router is not working, employees cannot print documents or connect to the computer network within the office. There are real road blocks on the information highway. The first thing to do is to fix the problems, and the second thing will be to find a solution so this does not happen again.

The Hitachi website at notes that businesses have multiple software applications, middleware and hardware. Businesses want and need a lot. They need their data to be backed up regularly and securely, they need to know that the server and the desktop computers can communicate, and they need to know that systems integration, project management and on site and remote connections to the server are fully functional.

The certified technology experts at Hitachi can design solutions for your enterprise that will correct issues the business is currently having and prevent problems in the future. Technology has reached a point where it simply is not possible for a business to function well without these enterprise solutions. Although the experts at Hitachi are not employees of your company, they are just as valuable. They function as ongoing consultants that are a critical part of your technology infrastructure. They are valued members of the team that makes the business function optimally on many levels.

There are a number of core benefits that you can gain by opting to use advanced technical solutions for the management and improvement of your existing business operations. This is especially true when you choose to participate in the Microsoft partner program. The tools that this affiliation will give your organization access to can lead to remarkable increases over a very broad range of areas. Best of all, you can enjoy these advantages while experiencing a noticeable decrease in your overhead costs.

One of the greatest benefits that partners gain is the ability to use wholly customizable marketing tools. This can be far cheaper than outsourcing your marketing efforts to a costly, third-party firm. It will also give you far more control in determining the image that you want to project to your clients and prospective clients and the messages that you wish to convey. Thus, not only can you curb your spending in this area, but you can also determine your outcomes with far greater accuracy.

Cloud-based solutions are also readily available to program participants. In fact, this is one of the most valuable options among the core benefits that the partner program supplies. Your data can be stored in virtual space, accessed anywhere and shared at your discretion.

Software solutions in the cloud will free up more space on your own in-house hardware and add another and far greater level of data security. It will even allow you to get a feasible disaster management program for company data in place. This is why virtual storage is highly preferred among business of all sizes and levels of development.

Companies that take part in this program also find that they are far better able to service their customers in an optimal fashion. The advantages of these are both upfront and long-term. Happy customers are more likely to provide repeat business and word of mouth advertising than not and they can also help you build a desirable online image. With excellent customer service, you can also acquire far more goodwill for your organization which can have a considerable and very positive impact on future business valuations.

In addition to cloud-based solutions, there are also a number of on-premises software solutions that participants have access to. These are virtually guaranteed to function seamlessly with other programs that are already in place and they are also designed to be both intuitive and easy to use. Thus, it won’t be necessary to invest a lot of time into bringing employees up to speed, each time a new technical resource is introduced and integrated into the existing operations plan.