Are you running a business of your own? If so, you should take all the essential initiatives and steps to make sure that your business is well-secured, There are no dearth of risks ranging from sophisticated and intelligent hackers to petty thieves. Hence, it is imperative for you to ensure that you have deployed an effective and comprehensive intelligent security system so that your business is on the right path to success without bothering about loss of assets.
However business security is not a simple issue as it is heavily dependent on the ability of the different components of the security system installed to communicate with one another. When a security system is not selected or deployed with due care, there are lot of scopes for error and failure to provide a full-proof security across various aspects of the business.
As the magnitude and frequency of threats have been increasing, it is extremely critical that your business is secure and safe so that you can be completely relaxed and concentrate on other important areas of your business.
Ways of selecting a good intelligent security system to keep your business safe
Assess your office space
The kind of space occupied by your business may have a drastic impact on the kind of security system that you should go for. For example, in case you have rented a space, you may need to deploy a security system, whose intervention with the building’s structures and walls are minimal. On the other hand, if you are running your business from an open space, you may require to install less cameras as opposed to running your business with several individual offices. You may have to also figure out all those areas, which may require additional and special access control like supply closets or a data center.
Business growth should also be taken into account
While evaluation of your existing office space is crucial, it is also important to keep the business goals in your mind while taking a final call on choosing a security system. When you have proper plans on significant business expansions or shift to some other location in the near future, it could have a big impact on the security solution you consider. While working closely with an independent service provider, it makes sense to ensure the you have the liberty to move, alter your plan, and add on so that it is in complete sync with your proposed business growth.
All possible culprits should be considered
Although it is unfortunate but the fact is that you may have to consider many people who may be possible threats for the security of your business. Check the area, which is the location of your business. Does it have a higher potential of entering and breaking? If that is the case, you may need to deploy additional entrance security. In case your business deals with a large volume of data, you may also consider to opt for cyber security. It may be also crucial to protect yourself from your staff.
Select appropriate and relevant features to complement your business
Business security is not an easy matter since there are a host of features to select from depending on what your business needs. Will you prefer the camera to be discrete or hidden or would you prefer to deploy cameras, which are able to monitor big spaces by moving around? Or it is also possible that you will require some extra sensors for flooding, Carbon monoxide and smoke. You may prefer to use an intelligent access control solution to monitor movement within your facility. Thus, it is imperative for you to figure out all those features, which you feel will ensure the safety of your business, The bottom line is to select a solution, which can meet all those identified needs.
To sum up, you need to consider several things while selecting the best intelligent security solution for your business. However, a sure shot technique to make sure that you have made the right decision is to partner with an experienced business security integrator.
Once you’ve decided that your business in Singapore needs CCTV surveillance and the iris recognition system , you need to consider certain points to ensure you are able to effectively use them. Though the costs have significantly gone down, they still pinch the pocket so putting them up with the latest technology may turn out to be counterproductive. They may not only cost you a lot of money, a lot of the features may not get used leading to unnecessary occupation of your space. Besides if they are not placed in the right spots they may not serve the purpose. Make sure you speak to your CCTV and video analytics solutions provider and take their advice.
Main points to consider:
1. Why do you want them?
This is the obvious first question which will help you choose the right CCTV and software. Is it just to keep an eye or to note the minute details of all those who come and go and details of vehicles that enter and exit your area? You could also use it to count the footfall, the gender of the people, etc. Whatever your purpose the video analytics software can be used to serve it.
2. Where do you want the cameras to be?
Based on the above point, you would think about where you want to place them. Are they mostly to be placed indoors or outdoors? Whether indoors or outdoors what are they supposed to capture? This will determine the number of cameras that need to be installed.
3. What kind do you want them to be?
Is there adequate lighting in the area where you want the cameras or do you need superior quality CCTV in certain areas to capture events despite less lighting? This will help to identify your cost and you may not require same type of cameras in all locations. If you prefer your CCTV in certain areas at least, have audio recording facilities that could be arranged too. There are CCTVs which are just for live viewing and some can be recorded for post event viewing. The latter will take up adequate storage space so think carefully on the location and the purpose it is to serve before choosing the type.
These points will help you identify what software you may require, and how many CCTVs you’d need each location. You can have a mix of services depending on the amount of security you need. Your CCTV and video analytics solutions provider in Singapore will be able to guide you the best and therefore and ensure you choose a provider carefully.
To know more about surveillance for your business, visit http://www.attsystemsgroup.com/cctv-and-video-analytic-solutions-2/ OR Apply now.
Singapore has always been one the most commercially developed nations in Asia. In fact, it is one of the most commercially successful countries in the world. Singapore has always attracted entrepreneurs from small and medium-sized enterprises to base their operations there. Some of the guidelines to be kept in mind while starting a business in Singapore is that before starting any kind of work in Singapore, ensure you apply for an employment pass at the Ministry of Manpower. Also, for you to apply for this pass, some of the guidelines to be followed are that the business must not have illegal dealings and the company should be a Private Limited Company.
In Singapore, infrastructure costs are steep, but with automation software such as ERP, such limitations can be overcome. With Hitachi ICT SAP B1, a business can explore a multitude of automation services that fit their business model. They have consultants trained in all their software, and they also have affiliations with larger software providers such as Microsoft. Hence, you can be assured of their quality and service. You can check out more via their website here: http://www.internationalfreebies.net/the-business-scenario-in-singapore/
Some of the businesses that are on the rise in Singapore currently are:
Farming: it is true that Singapore has very limited agricultural land, but with the help of agro-technology, the nation has been able to reap maximum benefit from extensive farming.
Food business: Food business is on the rise, not just in Singapore but in the entire world. This is mainly due to the basic need for food for a growing population.
Biotechnology: Singapore government is really encouraging biotechnology businesses to grow in Singapore. They have invested a lot of money to develop the infrastructure.
Digital marketing: with businesses growing in Singapore there is an increased need to attract customers to the business. For this, there is a huge demand for digital marketing and advertising in Singapore to reach out to a larger group.
Financial services: with indigenous and foreign businesses rising in Singapore, the demand for professionals with finance expertise and accounting skills are on a rise in Singapore. Even ERP vendors like SAP Business One in Singapore are contributing to the accounting need in Singapore.
Why should one invest in Singapore”
For many years Singapore has attracted entrepreneurs and businesses. This is mainly due to its robust economy that is market-oriented and a stable and corruption-free government that ensures that businessmen receive maximum tax benefits.
In conclusion, if you have a business you are planning to relocate to Singapore, you should also know about the requirements you have to meet in order to start a business there. And as operations are quite hi-tech in Singapore, when running a business you should expect to use automation software to make your operations efficient.
The implementation of an erp software singapore can be accomplished through six different phases . These are the planning phase, design phase, development phase, testing phase, deployment phase and last but not the least. the ongoing support phase. Have a look at each of them in detail below.
1. Planning and discovery
This is the first phase of implementation and starts from the initiation of the sales process and lasts till post-sale period. The project team needs to be created during this time period. Initial meetings will be held during this period and documentation will be done while the project team tries to identify the prevailing issues as well as possible solutions. A crucial component of the planning phase is to build up the project plan that is to act as a useful guide all through the remaining project.
This phase refers to how the new ERP system will look like and be used in a business. In the design phase, both the implementation team and the project team will work out the different configurations for the proposed system, define the different roles and also document standard operating procedures.
The development phase aims to get the entire system ready for going live. The phase comprises of activities like finishing any customizations if necessary, designing user training modules and fetching data from a manual system.
Does the functionality of the said ERP system is in sync with the requirements that were set for the project in the beginning? Often, there is an overlapping of the development and the testing phase since the project and the implementation teams toggle between these two to fine tune the configuration constantly. When the testing phase concludes, the members of the project team are comfortable of their job functionalities in the proposed system. In fact, this is the step that needs to be completed before the live system is in.
The situation is assessed by the implementation and the project team before they can signal the system to go live. The final data must be loaded and also validated before the new system can go live, Other employees are also trained by the project team before they begin to start their work in the new ERP system and stop working with the old system.
6. Ongoing support
After the new ERP software has gone live, the goal of the project team undergoes a change, As time passes, the manner in which the user operates within the ERP system evolves, and changes and adjustments may be required to be made to the ERP system configuration,
For more details of the service offered by the service provider, visit http://www.hitachi.com.sg/ict-solutions/solutions/sap/erp.html OR Apply now OR RSVP now.
‘Better safe than sorry’ – the old proverb goes. Despite this phrase being as old as time, it is most certainly relevant to this day. Access control systems provide peace of mind for those who are entrusted with sensitive information. As their job is to safeguard such information physical or virtually; which is prone to burglary and hacking. The use of access control systems poses many advantages for any level of security.
Investment in an access control system would prove to be very fruitful in due course of time. Access control has proven to be an asset to many individuals as well as companies. The advantages of access control are:-
1) In industries – control over the number of people who have access to hazardous parts of a facility help prevent accidents from occurring. Detection of misuse of hazardous elements can also help others from danger. Radioactive and inflammable products have to be used with utmost caution. When a person enters such a facility, his or her identification card provides their location in the facility. In the case of an evacuation due to exposure to radioactive substances, the person can be provided immediate medical assistance without endangering others.
2) Detection and prevention – attempts to gain access without authorization to restricted areas or infiltrate a premise or building can be detected by the access control system. The intrusion need not be someone from the outside always, sometimes employees and visitors may try to gain access to sensitive areas intentionally. There are scenarios of visitors losing their way in the facility. Facilities that deal with harmful gases or hazardous wastes would have a fixed number of people with access to such an area. For that reason, restricting the entry and exit of regular employees is important. Handling of such substances is done by wearing protective gear. Only those who have access to that area are provided with these gears.
3) Criminal activity – access control systems are crucial to investigate crimes. Arson, vandalism, burglary or even sexual harassment are such crimes that access control systems have helped punish the perpetrator by law . The recording of CCTV surveillance can be used in the Court of Law as evidence. It also curbs such crimes from happening as psychological intimidation causes the perpetrator to refrain from carrying out the crime due to the fear of getting caught.
RSPV now to see how these high-tech systems provide the security best suited for you. Caution is the parent of safety, so safety first.
All stores managers and owners have heard about a certain POS system that enables them to do automatically several challenging tasks. Many of them are already using some of these POS systems. However, not all of them can actually comprehend the attributes that this technology can really offer. Many shops and restaurants continue to use old fashioned methods that actually prevent many sales or increase in popularity. Learn why it is important to purchase this point of sale software and dont waste another minute in the old era of manual counting and service
and the self service kiosk that comes together with it creates convienience for their customers.
Any store that does not use a POS system finds it extremely difficult to check and count the amount of stock items in a warehouse. Worse, most managers in retails stores do not actually know what kind of products are stored there until is too late. This can lead to decreased sales, and in many cases poor service quality. Lets say, for example, a customer asks for a specific product that you dont have in the store. Without a POS system, you cannot know for sure if you actually have a stock of this product. What are the most common scenarios in such cases? The first is that you take too long to find out if you actually have the specific item. The customer leaves your store disappointed. The second scenario is that you say you dont have the item. The customer leaves disappointed, and you actually had this item all along. Prevent such cases with a reliable POS software.
Better Customer Service with Singapore POS System
Apart from knowing your stock supplies, a POS software can be used in restaurants and cafes as well. This way, the employees can keep track of the orders avoid making any mistakes. No more long queues and furious people waiting for their order. The best POS is here to make your business better and more efficient. News travel fast, thus dont miss the chance of being the very first restaurant that welcomes this new system in your area. Customers will leave your place satisfied and will recommend you to their friends, or even on their social media platforms. The best POS systems are always by your side, to help you improve your overall quality.
Track Your Work with Your Smartphone
You are doing everything over your phone, and then why not arrange your work as well? This POS System will enable you to keep track of your work, arrange any additional task and carry all of this important information everywhere you go. Be the most successful and organized manager by installing this software in your smartphone as well. Managing a retail store or restaurant and offering high-quality services have never been easier. Try out this new POS software in Singapore welcomes into your business and watch as your business enters new higher standards.
Running an F & B establishment efficiently is not easy especially when technology is a challenge. Konverge F&B POS in Singapore does a great job in enhancing customer experience, boosting the speed of service, improving efficiency which translates into more profits and reduction of operational challenges. There are plenty of benefits a user enjoys from this system.
Enhances Customer Experience
The customer will enjoy an enhanced experience with this system and the e-menu. When a customer makes an order, the request is sent to the kitchen display system instantly, and the billing is done at the same time. This saves the customer and the establishment time that is wasted as staff move from the customer to the kitchen and the cashier. The services are fast, there is great accuracy in capturing details, and there is no wastage of stock.
Konverge QSR POS
When operating a quick-service establishment, it is clear that everyone wants to be served fast. They do not have much time to wait around in long queues. The speed of service and quality foods are a big determinant in total sales. With the Konverge QSR POS software Singapore, the establishment owner is able to capture the speed of the service; gets real-time data, traces stock movement, enables proper management of multi-chain and single stores. It is a system that also allows both de-centralized and centralized purchase. With this, the customer experience is enhanced.
Build Loyalty with Konverge Cafe / Restaurant POS
With this system, an establishment can build better loyalty with customers. Item requisition, reservations, CRM, urgent requisitions and multi-tier promotions are made easy. Besides enhanced customer experience, operation efficiency is guaranteed.
Better Insight into the Productivity of Employees
Each establishment has staff issues they would like sorted. It could be integrity or productivity. This is the only way world-class professionalism and quality services can be achieved. The beauty of this POS software is that it helps the managers to identify and sort out such issues. At the end of the day, its quality services, efficiency, speed of service and productivity of the employees that matters.
Konverge Quick Serve Kiosk POS Guarantees Better Management
Petty cash and stock movement, as well as mobile ordering, become easy. One benefit of this system is how easy it is to configure it. It supports varieties of languages, and whether you are old or young, you will find it easy to use.
If you run a dine-in restaurant, a quick-service establishment or any kind of restaurant, you definitely need this POS system in Singapore . Every feature of the system works for the benefit of your business. From identifying staff issues to capturing the speed of the services offered, to better management and ease of use, this is what you need for your business. It will not only enhance the customer experience, but it will also improve on profits. Customer love getting quality food fast, they love great customer service and accuracy. This is what this system guarantees you.
When it comes to the Singapore POS system , there are so many options that are available on the market. This may make it quite confusing for someone to find the right software to use for their business. With this simple guide, you will learn some of the critical steps that will help you in getting a POS that works exceptionally for you.
Be Clear on Your Needs
The most important thing when it comes to the issue of POS is being able to establish your business needs. This will help you look at the specific functions and features that will serve your business effectively. Define the day to day routines that you would want to capture using your POS system.
Some of the common functions include inventory recording, sales records and customer management among others. With a clear definition of your business needs, you can easily get a POS that will serve these needs effectively.
Hardware and Accessories
Do not just go out blindly to shop for POS software in Singapore without finding out the type of hardware and other components needed. If you have an old POS, you may need to get new hardware so as to be able to use it. In most cases, the POS system can be installed on iPads, laptops, and PCs. You should make a list of all the hardware that you will need so that you can start using the system effectively.
Have a Budget Line
Before going out to buy any POS system, you should have a budget in mind. This will vary depending on a number of factors like the size of the business, products being sold, number of stores, number of employees and so much more. There are some versions of the POS system which are charged as low as $50 per month.
Compare Various POS Systems
As you may have realized, there are so many POS systems in Singapore and each has its own advantages and disadvantages. It is important to compare what different POS systems have to offer. You may ask around from other people who are in the same industry as your business. The internet is a rich hub of information, and you can do an online research on the best system to use for your business. It is advisable to talk to the experts so that you can make an informed decision.
Take a Test Run of the POS
Before making the final decision and settling for a particular model, you should run a test on some of the systems that you are considering to use as POS system. A demo should allow you to see what to expect from your POS. Most vendors that provide POS will let the clients use the software for about 30 days, for free, as a trial period.
Irrespective of the type of POS you want to buy, these tips are quite effective, and you will be able to acquire the right one if you follow these tips.
You may have been running your businesses for a couple of years, and everything seems to be playing out perfectly. However, you can actually improve your business with a POS. If you are not sure if your business need a POS, then you should read on to find out more about these systems.
Unlike the manual cash register, the point sale systems are accurate and quite effective. You will not have very little work to do, but the results will be amazing. The main advantage with the software is the fact that all the transactions are recorded, and you can generate summary reports at any given time. You should install a POS terminal to enhance the running of the business. Here are some of the key reasons why the POS is necessary for your retail store.
Instant Access to Data
When you have installed and effective POS system, you will get instant access to all the data that pertains to your business. All the items of the inventory are available, and this will make it easier to retrieve any form of data. For accounting purposes, this is effective as you can easily trace any transaction.
You will be able to tell the details of each sale and the relevant discounts that are applied and coupons that are redeemed at any given time. If you have several stores, you will be able to tell, which products have been sold at a particular store, without too much difficulty. You can keep track of various trends, and this will make it easier to manage your customers.
Back Office Software
Due to the fact that all the data is available instantly using the POS, you will be able to monitor all the activities of the store, even, without being physically at the store. You will not get any unpleasant surprises since you can monitor your stock and the trend of the commodities. This allows you to restock in good time and give priority to the fast-moving products. At the end of it all, you can make use of the information gathered from the point of sale system to make decisions that will increase your sales and profit margins.
Prevent Possible Theft
One of the biggest challenges with the retail store is theft by employees as well as customers. With a POS system, you will be able to curb this menace and reduce this type of loss. Unlike the manual systems where you may not be able to trace who is stealing from you. The POS allows you to keep track of each persons activities, in the systems and as such, you will reduce the cases of theft.
A POS has so many benefits and is a necessity to any business. When you need to run campaigns and promotions, it is very easy to implement with a POS system. Irrespective of the size of your store, there is so much that you can achieve by installing an effective POS software.
There are still many companies that use filing cabinets, reminders through sticky notes and spreadsheets for managing their accounting functions. Some businesses may even manage fine with these tools. Their accounts appear to be reconciled; they disburse their checks in time and even manage to pay their vendors regularly.
However, can they manage when their CEO asks for a report on revenues generated from all their new customers since the beginning of the year? In that case, if you manage your accounting system manually and come across such issues, it is time to switch over to an ERP accounting software. Such software offers several advantages to the bookkeepers as well as the businesses.
However, though you are now convinced that your business needs an ERP accounting software, you could be unsure of your readiness. Check out the signs mentioned below to indicate that your business does need accounting software.
Unable to keep track of your customers
Do you often have to go through several shelves or drawers to find that crucial sheet of paper or the file where you stored the financial information of your customers, such as discounts, transaction history and credit limits? If that is the case with you, it is high time to purchase an ERP accounting solution, which will allow you to store all these data in a single location. You can even add custom fields to help you in tracking unique information about certain customers.
Difficulty in managing financial data of employees
As your business expands, it becomes tougher to manage the financial data of your employees. When you get ERP accounting software for your business, you will find it simpler to track deductions, paychecks, and taxes for all employees in your organization or for the team members of your client. When the financial data of your employees is in a single place, payroll can be much smoother. There are many applications where you just need to enter the number of hours worked and your software will do the rest. There is some accounting software that can even make direct deposits and print checks. Since this accounting software automatically calculates the deductions for the employees, tax time becomes easier too. Payments can be disbursed on the basis of information provided by them.
You are unable to track your inventory in an efficient manner
As you start selling more products, you need to find out a way to update and store your inventory data using a real-time system. There are several versatile ERP accounting software that come with built-in features for inventory management and updates your inventory automatically whenever a sale is logged.
Cloud-based POS systems are increasingly becoming popular as business owners are realizing its potential in improving business. The POS system Singapore have replaced manpower to take care of inventory management , streamline processes and store customer information. A good and efficient POS system can make time for business owners to focus on other important matters like customer service and company growth.
There are many pros to using a cloud-based POS. First, they can be accessed from anywhere. Second, their functions are more than just a cash register. And third, they generate huge amounts of sales, which mean they pay for themselves.
More than just a cash register
The new cloud-based POS is more than just a cash register. It is a sophisticated network of computerized processes that provided details sales report for every customer. It stores information, maintains follow-ups and analyzes the different ways in which sales can be improved. It also provides the right inventory management and calculates how much item is needed every week or every month. The inventory management systems in cloud-based POS systems help managers manage tangible items required for the business without unnecessary spending.
Accessible from any system
Once the sales get computerized, business owners can plug that system into any network and download results from all registers. The information can be consolidated and monitored in different ways. By integrating the system to all networks, managers can now access it from anywhere they want according to their convenience.
It pays for itself
There is an initial investment for installing the POS system but once installed, the system literally works on its own and pays itself. The amount of sales it generates is more than enough to pay for the installation costs. For big organizations, the cost of installing a POS system is negligible but the returns they get on the investment are multi-folds.
Retail business owners know how important it is to retain customers who will stay loyal to them. A good POS system takes a load off the chest and improves functionality and sales within the organization. The best part of cloud-based systems is that they can be accessed from anywhere and business owners can monitor the progress in whichever way they feel is right. The new POS systems have improved features and they provide a reliable and credible source of information, which owners can use to retain customers.
The latest trend in Property Management Systems (PMS) is the integration of third party technologies. Of these, the most popular technology is the restaurant POS system. A survey conducted in 2015 enlisted POS system as the most important service a restaurant must integrate into its management.
Like everything else, the evolution of the POS system has been marked by many milestones. It first started with manned cash registers and ended at POS terminals. There have been equal changes in hardware and software. Software changes have been more prominent considering the advancement of data analysis, reporting and pace of payment processing.
4 Reasons Why Restaurants Should Consider Upgrading their POS Solutions
1. Data security: The data traffic in a restaurant is high. A few are critical and carry sensitive information like payment details, personal details, sales chart etc. which cannot be disclosed. This requires a stronger data protection service. A breach in customer protection would be the leaking of personal contact number and address to marketing services outside the restaurant’s immediate interest. Improved data protection and security is offered by a POS upgrade.
2. Mobility: The growth of the business is calculated by its expansion. A restaurant may start off as a 15 seater but extend to multiple areas. A restaurant POS system specific for a limited space will be inefficient in adapting to a larger environment. Also, stationery POS services will fall short in handling the growing business demands. A POS system that offers greater mobility is preferable. mPOS systems, which are gained only through an upgrade, simplify payments, taking orders, and generating order tickets.
3. Feature update and improved service: All restaurant POS systems must be updated to essential features like payment track down, durable data analysis, e-wallet apps, handle debit and credit card transactions, CRM, inventory control, labor management and customer loyalty program.
An outdated POS system does not only slow the business down but introduces more complications. The time taken for ordering and subsequent delivery is stretched. Consolidating the end of the day report is also delayed. All these problems are overcome when the POS system is upgraded.
4. Feedback and complaints: If at any time the staff faces difficulties in handling the POS system or faces frequent glitches, upgrade or change the POS system.
No technology is meant to be immortal. With time, the latest technology from yesterday becomes obsolete. It is best to upgrade regularly instead of waiting for a complete shutdown.
Singapore is an established IT hub. Global players continue to base significant operations out
of Singapore. Twitter opened its headquarters here this year. Next year is expected to see
Netflix open its regional hub in the country. Other MNCs like Microsoft, Oracle and Amazon
have already made Singapore their regional hub. It is the base for more than 80 of the top 100
software and services companies. Among the many reasons for this success in IT, one is that
operating costs are lower compared to western economies, with a cheap and highly-skilled
workforce sourced from countries like Philippines. Singapore today ranks as the second most
network ready country in the world and the first in Asia, according to the World Economic
Forum’s “Global Information Technology Report 2013”.
A recent initiative by the Singapore Government – Smart Nation, envisions harnessing
technology to improve the life of its citizens and create more opportunities for business. It
will empower people to seek more information and be in touch with the Government and
businesses alike, for improving their quality of life. Singapore is also encouraging firms to
adopt cloud computing, with the market expected to touch US$ 1 billion by 2017. The
Monetary Authority of Singapore (MAS) has said that during this current global downtrend,
domestic firms in information technology and infrastructure will be key growth drivers. The
following are some of the sectors that the IT industry is touching and facilitating:
* Tourism and hospitality
IT industry expected to be one of the leading growth drivers of the economy, and the
government’s emphasis on the Smart Nation Programme, opportunities abound for firms in
the following areas:
* Big data
* Cloud computing
* Cyber security
* Internet of things
* ICT and sustainability
* Communications of the future
* Social media
* New digital economy
* User interface
The business environment is highly competitive. Apart from domestic companies,
competition flows in mainly from regional rivals, such as Japan in mobile services, Korea in
multimedia and broadband services and Hong Kong in broadcasting and media services.
Factors contributing to Singapore’s strong IT performance are:
* Strong IPR regime
* Good physical and trade connectivity
* Easy access to global talent
As Asia becomes the next driver of demand and innovations, Singapore, with its strategic
location and cosmopolitan environment, is well placed to help businesses all over the world
service their Asian clients in the best possible manner.
Customers or clients are crucial for any business. No business can thrive without customers. Imagine situations outside banks or an electricity bill payment counter with long queues. These customers, often standing in long queues causes commotion and dissatisfaction amongst customers. However, missing a payment of a bill is not desirable. Hence standing in the queue and paying it is of utmost importance. However, to manage these queues to give satisfaction to one’s customers is called queue management.
There are various kinds of queues – structured queues and unstructured queues. Structured queues are the ones found outside supermarkets or outside airports where the queue is formed in a predictable manner. The unstructured queues are formed by people from different locations gathered in the queue waiting area, like the queue outside an ATM or taxi queues. There is yet again a third kind of queue called the mobile queue. Here the customers can let the service provider know about their problem through an application in their mobile phones without physically waiting in a queue. Thus these queues in the queue waiting area are nothing but ways to measure customer flow in a structured and easy way. Knowing the number of footfall gives a better view of the business.
Queue management is essential for mainly two reasons: for enhanced customer satisfaction and for reduction of cost. There are many automatic queuing system that are used to count footfall in an outlet or a bank or a supermarket. They use people sensors at entrances or at waiting areas of the queue to measure the number of people and to gauge their behavior.
The automatic queuing system measures the following things : number of people entering the said place, the length of the queue, average waiting and idle time, total waiting time. Overhead detectors are used in areas where queues are long and in locations where the length of the queue cannot be gauged. Also, with advanced technological developments leading to connectivity through network, there is an increased scope of deploying queue management system centrally.
These computerized queue management systems give a more or less accurate data about the customer flow, the time of waiting, the idle time that is wasted between processes and also about the behavior and attitude of people. This in turn helps to improve the services to provide better customer satisfaction. Cost reduction is also possible through these queue management software.
The fast moving world and faster growing market requires some concept with content that is attractive and straight away answers the requirement of a customer need. It should not only concentrate on customers but also with the partners and prospects of the company ensuring a successful and healthy growth in the organization. Mainly for all those E-commerce organizations, holding a POS can make a huge and visible difference in making a better business than the earlier good one.
The strategy –
The immediate phase of interaction for any customer with an E-commerce company is the website itself. The reason is it works 24/7 without making an expensive budget list like paying the staff and paying for the shop rent. Many sales turn up every hour of the day without even anyone physically staying there and even after the shops in the city are closed already. The barriers of location and schedule might completely be erased for the customers. But, for the continuous revenue generation few strategies related to digital world need to be applied. They are –
* Targeted customers needs to find the website as a solution
* Make prospective changes to concentrate on organizations quirky selling point
* Developing right methodologies to make the products and services get engaged in every important role of the company
* Make necessary improvements for the SEO such that it can give better results
* Make the design of the website as user friendly
5 ways to enhance the business progress –
For cash registers have slowed down long time ago and slowly POS has almost replaced the system, integrating this POS with the brand new E-commerce website of any company can see magic in no time. Many companies do right things at right time and even in Singapore POS also many E-commerce websites have already merged to make a difference in the business. Check these ways to improve business.
* Money is being saved for many companies for there no longer require any labour to check the online orders and match with the stock. Everything is handles within POS at the loss of nothing and with few cleanups if any error in data entry.
* To withstand the competition using the technology and marketing the products helps getting faster into the customers. New sales can be made popular by optimising the search engine
* Any pricing changes and any sort of promotions will be updated immediately with Singapore POS system
* The data needs to be consistent and it should be improved to tackle all kinds of synchronizations to operate in a structured manner
* New avenues can be explored with developing the staff and their learning skills therefore resulting in customer satisfaction
Across the globe – Many countries across the globe got the familiarity with the self service kiosk or the most commonly referred interactive kiosk. It has served many purposes across the world in meeting a variety of demands from the customer. For example, in the country like UK, thousands of Kiosks are set up to help the job seekers find the right job for them with the help of Kiosks. Another example is of the United States of America which developed a kiosk at the immigration centre which helps the visitors to register themselves as they move to US and also to register while they leave.
What kind of industries? – Also many countries has the services for the Postal favour where all the HR related matters are made available for those employees who are disconnected from their jobs for a while will be getting all the updates related to their jobs, training that are helpful for their career and can monitor the benefits available to them and maintain finances at the comfort of the nearby self service kiosk without getting struck with the main HR department of a company. In India too, Kiosks are used from making bill payments to get a movie ticket. Recent surveys showed United States and Canada hold the top places in the place of Kiosks. Companies which use the kiosks are Wal-Mart, The Home Depot, Future Shop are to name a few.
Human adaption to the Kiosk – The evolving technology has presented the computerized feature which has all the software and hardware system with a user friendly processor that helps meet a demand of the customer at an ease is what required by every customer. So there are a variety of tasks an interactive kiosk can do if designed to meet the requirement and constructed with the necessary software and hardware. To name a few are the Movie ticket, restaurant and DVD vending are the types of kiosks which are gaining much popularity in recent time and in crowded areas. Also, the construction and design of a kiosk varies from the indoor ones to that of outdoors.
Movie ticket Kiosk – Almost all the multiplex theatres in many countries have these features of movie ticket kiosk enabling the user to purchase a ticket by swiping a credit or debit card and in other cases to pick up a ticket which is already purchased through online payment. These are often called as ticket machines.
Restaurant Kiosk – It is the new method followed by many chain of restaurants to make an order sitting in the cafe / restaurant / hotel at their own comfortable table and making orders from tablet. Cashier station is available such that it can decrease the wait time for customers.
While many businesses do recognize the criticalities of analytics and data, they fail to put the proper tools and processes in place. The failure to implement business intelligence system may be due to several factors such as lack of business ownership and governance, overdependence on conventional IT techniques and not possessing a favorable environment for proper collaboration and knowledge management.
Check out some of these best practices that you should follow for implementing a business intelligence system successfully.
Your business should have a strong presence of foundation
As far as the Business Intelligence or BI is concerned, there are two major parameters in it-governance of deploying the BI and data governance. Organizations must first understand what data are available internally and from external sources for gaining competitive advantages. They need to also appreciate what is the importance of that data with respect to decision making, developing fresh services and products, improving the business processes among others. Organizations also need to have proper clarity on how they should define the various data items and the external and internal rules applicable for capturing, storage and data processing. The governance for BI constitutes the processes and rules with respect to creating report, prioritization, usage and distribution of reports.
Use agile methods and target for delivering self-service
Even if your BI deployment is well-planned and best-supported, it may not give you the desired output if the selected methodology for development is not appropriate for the delivery of a Business Intelligence initiative. A sure shot mechanism to increase the success of a BI project is to make use of agile techniques wherever possible. The term agile means adopting a scientifically tested iterative approach with proper focus on classifying all the project elements into the tiniest possible chunks and ensuring that all these elements work in a collaborative manner. Frequent review of tangible project deliverables is a must too.
Involvement of all necessary stakeholders into a business intelligence deployment
There are some business intelligence projects that bomb at a very early stage. There are others that may reach the final stage of signoff and delivery when the management announces that they do mot fulfills their expectations. In most of the cases, the reason for such failure is due to inadequacy of involvement of the process owners or the top executives or may be from both parties. However, it is much more than simply having a set of defined requirements and a business sponsor for supporting the implementation. Implementing a BI system is also about having proper processes and relationships in place so that there is proper collaboration with the executives in a business.
Business intelligence is critical for a company to prosper. Ir may be a good idea to hire a service provider that can take care of your POS Singapore as well as BI requirements.
Every business typically focuses on results and its business strategy but what each organization must focus on is their Human Resource department. Employees in this department help the business to eventually deliver the results. They are responsible for empowering employees in the organization and are instrumental in delivering results. It is very important to look at the leadership and the employee in organization structure along with the HR department. For most effective results, it becomes important to empower the HR and ERP system is the best way to initiate this step. Listed below are some facts how SAP strengthens HR in any organization:
Recruitment – Talent acquisition team or the recruitment team is highly benefited with ERP’s recruitment module as this module helps in locating the organization wide vacant positions. Market is changing very rapidly these days and it is therefore the need of hour to ensure that the candidate recruited meets the criteria of the stated role. ERP’s recruitment module helps the recruiters match the skill set of the open position against the shortlisted profile of the potential candidate.
Employee data – Employee data is required to be maintained by every organization. This data includes information like age, gender and ethnicity. Many governments in countries run audits and check on employee information and data on random basis and from time to time to make sure that there are no hiring or firing concerns or discrimination issues. When such information is solicited, HR should be able to run the report and share with the Government personnel. ERP modules support the HR in this reporting regard.
Reporting – Reporting is an essential part of the human resource function and the ERP system helps customizing and saving reports to get the desired output. Reporting happens to be an instant feature of the SAP accounting software. HR person will not have to wait until the end of the month to generate a report.
Employee payroll and performance data – Some employee information like performance rating, pay grade, salary and leave information is needed to be checked by the employer at any point of time and ERP system keeps account of this information. HR can pull a report and customize them basis the need. Multiple types of reports like high performer data or payroll validation records or headcount numbers can be drawn directly from the system.
SAP has offered many different modules to the human resource department thus empowering and strengthening it and ensuring that the business intelligence has been embedded in its modules. Reporting, defined access levels, change of employee status, role fitments are some of the features offered by SAP making HR an essential pillar contributing to the organization’s success.
Enterprise Resource Planning, ERP, for business Information and Communications Technology, ICT, combined make for efficient and smooth workflow for your business. Information technology is the most significant force behind a virtually shrinking world. Interruption of that flow of information can literally bring businesses to a screeching halt. Businesses need experts like Hitachi to gather all the components of communication and create an implement SAP properly that makes all the parts function as one well oiled machine.
Hitachi has information and communications technologies and solutions to resolve any issue your business may have. Enterprise resource planning is all about looking at the big technology picture, then analyzing each of the separate components and getting the parts to function as one whole unit. Patched together systems are sure to cause problems eventually.
Just think of the technology hardware alone used by your business. There are hard drives, servers, routers, printers, telephones, Internet routers and more that often work independent of one another. Yet when there is an issue with a stand alone piece of hardware, you realize that it is not really standing alone.
If your Internet router is not functioning, your employees will not be able to get their email. If your wireless router is not working, employees cannot print documents or connect to the computer network within the office. There are real road blocks on the information highway. The first thing to do is to fix the problems, and the second thing will be to find a solution so this does not happen again.
The Hitachi website at http://www.hitachi.com.sg/ict-solutions/ notes that businesses have multiple software applications, middleware and hardware. Businesses want and need a lot. They need their data to be backed up regularly and securely, they need to know that the server and the desktop computers can communicate, and they need to know that systems integration, project management and on site and remote connections to the server are fully functional.
The certified technology experts at Hitachi can design solutions for your enterprise that will correct issues the business is currently having and prevent problems in the future. Technology has reached a point where it simply is not possible for a business to function well without these enterprise solutions. Although the experts at Hitachi are not employees of your company, they are just as valuable. They function as ongoing consultants that are a critical part of your technology infrastructure. They are valued members of the team that makes the business function optimally on many levels.
Today, many businesses are hopping on to the bandwagon of automation software used in one’s business. There are many core benefits a business, large or small can gain from using these solutions, such as improving management processes and existing business operations.
One program not only provides such software, but also ties in with one of the world’s largest technology firms. Introducing the Microsoft partner program where your organization can gain access to increased efficiency in broad areas, and also experience a decrease in your overheads cost.
A partner in Singapore that offers such a program is Hitachi ICT. Their consultants are fully trained in Microsoft Dynamics 365, the software to be used. Their consultants will also help to customise the software provided by the program to tailor to your company’s specific needs. Be it finance, wholesale distribution, marketing, or field service, rest assured that they are trained to cover these services. To find out more, check out their website here: http://www.hitachi.com.sg/ict-solutions/solutions/business-application/microsoft-practice/microsoft-dynamics-365/
One of the greatest benefits that partners gain is the ability to use wholly customizable marketing tools. This can be far cheaper than outsourcing your marketing efforts to a costly, third-party firm. It will also give you far more control in determining the image that you want to project to your clients and prospective clients and the messages that you wish to convey. Thus, not only can you curb your spending in this area, but you can also determine your outcomes with far greater accuracy.
Cloud-based solutions are also readily available to program participants. In fact, this is one of the most valuable options amongst the core benefits that the partner program supplies. Your data can be stored in virtual space, accessed anywhere and shared at your discretion.
Software solutions in the cloud will free up more space on your own in-house hardware and add another and far greater level of data security. It will even allow you to get a feasible disaster management program for company data in place. This is why virtual storage is highly preferred among business of all sizes and levels of development.
Companies that take part in this program also find that they are far better able to service their customers in an optimal fashion. The advantages of these are both upfront and long-term. Happy customers are more likely to provide repeat business and word of mouth advertising than not and they can also help you build a desirable online image. With excellent customer service, you can also acquire far more goodwill for your organization which can have a considerable and very positive impact on future business valuations.
In addition to cloud-based solutions, there are also a number of on-premises software solutions that participants have access to. These are virtually guaranteed to function seamlessly with other programs that are already in place and they are also designed to be both intuitive and easy to use. Thus, it won’t be necessary to invest a lot of time into bringing employees up to speed, each time a new technical resource is introduced and integrated into the existing operations plan.
In conclusion, there is no harm jumping on the bandwagon of automation software that many businesses have jumped on. However, it is the services that each company needs that should be identified first. Once that is done, they can look for an online vendor. Microsoft Dynamics is one good suite of software that a business can use, and a good vendor such as Hitachi ICT will be able to support the business well.
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