In Singapore, ERP software is being used by many companies to automate labour-intensive aspects of their business. The implementation of ERP software can be accomplished through 6 phases, which we will explain in detail below.
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Here are the different ERP phases:
1. Planning and discovery
This is the first phase of implementation and starts from the initiation of the sales process and lasts till post-sale period. The project team needs to be created during this time period. Initial meetings will be held during this period and documentation will be done while the project team tries to identify the prevailing issues as well as possible solutions. A crucial component of the planning phase is to build up the project plan that is to act as a useful guide all through the remaining project.
This phase refers to how the new ERP system will look like and be used in a business. In the design phase, both the implementation team and the project team will work out the different configurations for the proposed system, define the different roles and also document standard operating procedures.
The development phase aims to get the entire system ready for going live. The phase comprises of activities like finishing any customizations if necessary, designing user training modules and fetching data from a manual system.
Does the functionality of the said ERP system is in sync with the requirements that were set for the project in the beginning? Often, there is an overlapping of the development and the testing phase since the project and the implementation teams toggle between these two to fine tune the configuration constantly. When the testing phase concludes, the members of the project team are comfortable with their job functionalities in the proposed system. In fact, this is the step that needs to be completed before the live system is in.
The situation is assessed by the implementation and the project team before they can signal the system to go live. The final data must be loaded and also validated before the new system can go live, Other employees are also trained by the project team before they begin to start their work in the new ERP system and stop working with the old system.
6. Ongoing support
After the new ERP software has gone live, the goal of the project team undergoes a change, As time passes, the manner in which the user operates within the ERP system evolves, and changes and adjustments may be required to be made to the ERP system configuration,
As highlighted in this article, installing an ERP software is not instantaneous and needs to be carried out in different phases. There needs to be frequent monitoring and evaluation on whether the ERP software chosen is suitable and delivers well to the company. Also, employees not familiar with software need to be trained not only how to use the ERP, but also basics of computing.